Leadership

Wally Griffin, Chief Executive Officer

Mr. Griffin is a seasoned telecommunications executive with significant early stage and small business senior management experience. Wally was appointed by the Board of Managers in July 2009 to assist in accelerating the company’s development and has been responsible for significantly sharpening the company’s focus, clarifying its strategy, preparing for commercial product introductions and expanding its relationships with strategic partners such as LumenVox.

William Thompson, Chairman and CFO

• President & CEO, Thompson Capital
• Former Managing Director, Blyth Eastman Paine Webber

Mr. Thompson is owner and President of Thompson Capital Corporation, a private investment banking firm he founded in 1983. Thompson Capital provides financial advice to buyers and sellers in merger and acquisition transactions and acts as consultant and advisor in raising equity and debt placements. During the period 1962-1982, Mr. Thompson served as Partner and Managing Director with the investment banking firm Blyth Eastman Paine Webber and its predecessor firms.

John F. Remillard

• Inventor of Red Shift Technology, holder of technology patents
• Formerly of GE, Motorola, NCR, Litton Industries, VA Research Hospital,
• University of California San Diego – Neurosciences Department

Mr. Remillard is a creative scientist and inventor who has dedicated most of his life applying computers to solve real-world problems in pioneering ways and in the process has developed new and unique theories of speech and hearing. As an inventor, he has been issued 6 patents: 3 for new Automatic Speech Recognition techniques and 3 for new lossless data compression methods (2 of those patents were granted without reference: means there was no prior art), and is developing patent applications for new speech synthesis and automatic speech recognition algorithms.

Board of Managers

Red Shift Company, LLC’s Board of Managers consists of William I. Thompson, Chairman & CFO and John F. Remillard, President. The Board of Managers is responsible for all management and operational activities of the company.

Pronunciation Evaluator

The Pronunciation Evaluator is a hosted solution designed to compare an individual's pronunciation to any reference pronunciation.  Typically the reference is a set of words spoken with an American English accent, which can be targeted as specific as a dialect within the United States such as North Midland.  Like the Red Shift Speech Recognizer Plugin, it does not require any software downloads or maintenance and uses a standard HTTP interface.

Uses:

• English as a Second Language (ESL) linguistic educational development.

• Training of call center employees and those in customer service on the whole.

• Low cost, efficient method for candidate screening.

Products

Speech Recognizer Plugin

Voice enabled web solutions to enhance the user experience

• A unique web-based speech recognizer that lets customers talk to their devices, and be understood.
• A hosted service that requires no software downloads or maintenance.
• Recognizes speech in real time, with fast responses.

Pronunciation Evaluator

A hosted solution for language and pronunciation evaluation

• A product that evaluates an individual's performance in language pronunciation.
• A hosted service that requires no software downloads or maintenance and uses a standard HTTP interface.
• Target markets include call-center training, customer service training, and ESL courses (English as a Second Language).

SuperCharger

Improving ASR voice recognition accuracy

• A biometrically based "features extractor" application programming interface.
• Developed to work with any ASR system to improve accuracy in noisier environments.

Software Development Kit

The developer’s tool for building custom speech applications

• Incorporates the RASR™ technology, allowing you to add voice recognition to your applications.
• Create custom language models and grammars to increase recognition accuracy in your application.
• A subscription product currently under development.

Our Technology

RASR™ - The Red Shift Automatic Speech Recognition Engine

Speak and take command of your favorite devices like never before — whether on the web, a mobile phone or PDA.  RASR™ is hosted in the cloud, requires no downloads, is simple to operate, and uses VOIP style voice transfers resulting in real time processing and reduced response times for the user.

Phonito™ Processing

Phonito™ Processing provides an immediate improvement to ASR in the presence of noise as it operates directly on the audio.  The Red Shift SuperCharger is used as a front-end to any speech recognizer by extracting features that separate phonemes as if the signal were in a quiet room.

Patent Portfolio

Red Shift filed a group of five patents with priority date October 24, 2007 covering signal processing methods based on biomimicry principles.  As of November 2012, Red Shift has been awarded two of these patents dealing with Phonito™ Processing.

Priority Date October 24, 2007

• Identifying Features in a Portion of a Signal Representing Speech
  • Core technology behind the Red Shift SuperCharger
  • U.S. Patent Number 8,315,856
• Producing PhonitosTM Based On Feature Vectors
  • Language elements can be estimated one a single Red Shift Feature Vector
  • U.S. Patent Number 8,326,610
• Producing Time Uniform Feature Vectors
  • Utilizes Red Shift's core technology in a speech engine
  • U.S. Patent Number 8,396,704
• Identifying Features in a Portion of a Signal Representing Speech
  • Claims the Red Shift SuperCharger can be used with existing speech engines and to enhance various other speech technologies
  • Continuation application filed in order to expand the scope of claims with the October 2007 priority date
  • Publication Number US20130046533

Priority Date June 10, 2011

• Hosted Speech Handling
  • Protects the intellectual property associated the unique web browser invention, the Red Shift Speech Recognizer Plugin.
  • Publication Number US20120316875

Speech Recognizer Plugin

Users can now talk to their devices to find what they are looking for.  The Speech Recognizer Plugin provides targeted, customized speech recognition technology that enables complex voice interactions with websites, smartphones, and tablets.

High accuracy levels are made possible by the use of Red Shift’s proprietary Phonito™ technology, patented signal processing techniques.  Website optimization is achieved via customized dialog management coupled with the use of Cognition's Semantic Natural Language Processing.

Add speech recognition to your website, app or device. Drop in Red Shift's Speech Recognition Plugin, and let your customers talk to find what they're looking for, and accomplish it. Ideal for customer service systems, checkout and transaction systems, or for letting users ask about new products.

We pick up where other technologies leave off. The possibilities are endless.

• Book a trip
• Manage an online account
• Order a meal
• Complete a form
• Make a purchase
• And much more!

We offer packages that allow your users to speak addresses, dates, names, menu items - and all the way up to fully custom language models and grammars tailored to your task, including integration with your semantic search engine. You can build your own or contact us for design. Furthermore, you can combine these packages to create complex voice interactions not before achievable, greatly improving the user experience.

The RASR™ service operates on a flexible architecture that can be deployed on all standards-based enterprise hosting solutions, including cloud hosting.

For Mobile Devices:

The same ASR package you use on your website can be added to your mobile app by using the Software Development Kit.

Basic Plugin Option

• Comes ready to install
• Ideal for basic tasks like payment checkout and lead generation

Enterprise Plugin Option

• Allows for customization to fit your needs
• Build your own grammar/language model
• Can support your Semantic Search Engine

SuperCharger

Red Shift has produced a biometrically based “features extractor” that significantly improves ASR accuracy in the presence of noise.  It is deployed via an API which enables developers to plug it into traditional ASR systems.

The effectiveness of the Red Shift SuperCharger has been assessed by a leading ASR provider in the telephony domain for their engine deployed in automobiles.  The chart below demonstrates the results of these tests in terms of the relative word accuracy improvements at various signal to noise ratios (SNR) with and without the Red Shift SuperCharger being utilized.  When incorporating the SuperCharger features extractor, the accuracy is maintained across all noise levels.

Applications:

In-Car Systems - Get help from in-car systems like never before. The RASR™ using the Red Shift SuperCharger performs extraordinarily well in noisy driving environments. No one likes to repeat the same sentence twice.

Call Center/IVR - Boost customer satisfaction and improve efficiency with the most precise speech recognition technology.

Hearing Aids - Welcome to the next evolutionary step in Hearing Aids. Add the Red Shift SuperCharger to significantly improve clarity for those using hearing aids.

Senior Companion - There is no more vital moment for accurate voice recognition than when in an emergency. Provide the greatest solutions voice generated emergency calls as well as voice managed reminders.

Software Development Kit

Add speech recognition to your mobile apps, and even your desktop web apps.  Use the RASR™ API to add a more natural interaction to your product.  Design and upload your own grammars and language models to increase recognition accuracy for your application.

The Software Development Kit is a subscription based product currently under development which incorporates the RASR™ technology. It will ultimately help developers deploy speech recognition applications. The product allows for the creation of custom language and acoustic models to increase the recognition accuracy of a given application and will serve as an alternative to other ASR providers.

Developer Information

Providing solutions for voice enabling devices, apps and websites allowing users to search, shop, and surf, using only the sound of their voice. Red Shift is your technology partner in creating fully customized voice enabled websites.

Red Shift RASR™ technology is used by developers and integrators to add speech recognition capabilities to in-house and commercial websites and other applications. Since the RASR™ is hosted in the internet cloud, it requires no downloads to the client, is simple to operate, and uses VOIP style voice transfers resulting in real time processing and reduced response times for the user. Integrate speech-recognition capabilities of the Speech Recognizer Plugin into any web-hosted application.

What does it do?

Makes life easier, one website at a time. Hands-free website interaction is here.

• Enhances the online navigating, shopping and searching experience
• Allows a user to navigate a website utilizing voice communication
• Makes accessing or providing information to or from an enabled device easier
• Increases consumer satisfaction, user interactivity and overall user experience

Picks up where the other technologies leave off:

• Book a trip
• Manage an online bank account
• Explore restaurant options and make dining arrangements
• Complete insurance enrollment
• Collect lead generation data
• Manage a shopping cart and complete a transaction
• Provide training and education applications
• Check cable/phone service

Contact us if you’re interested in the Speech Recognizer Plugin

Developers can also integrate our patented unique biomimicry products to improve accuracy and enhance performance in noise-robust environments such as mobile communications, mobile apps, call center ASR/IVR applications, “Talk versus Type” speech-to-text communications, or using our technology to improve hearing aid products. Contact us to learn more about SuperCharger.

About

Who is Red Shift?

We create superior, patented, cost-competitive speech recognition software for companies utilizing voice recognition solutions in their communications with customers.

Our Mission:

Red Shift's technology provides solutions for companies to better communicate with customers through web-based plug-ins and applications which utilize our proprietary technology. Our products help companies improve the customer/user experience.

 Why are we unique?

• Our custom products help create a strong on-going bond with customers, and strong recurring revenue potential
• The language models are customized to the solution provided
• Our products are non-exclusive, customizable, and adaptable to meet present and future industry, customer and functional requirements
• The basic platform allows for quick set-up and easy deployment
• We offer a web-based self-service solution that provides a better user experience and lower cost than the typical customer call center model
• We’ve created a proprietary, patented technology that includes our novel noise-robust voice processing technology

Strategic Partnerships:

We offer a unique biomimicry product unlike anything else on the market, to create the most accurate ASR applications possible. To bring these solutions to users, we partner with leading technology firms to offer customized speech-enabled solutions. If you are interested in becoming a Red Shift partner, please use our contact page to send us an inquiry.

News

February 2013 - Blue Riot Labs becomes re-seller partner

January 2013 - Featured as one of Techworld′s 10 hot startups at CES 2013

January 2013 - Red Shift showcases new technology at CES 2013 (Featured in The Denver Post and The Upstart)

December 2012 - Websnare becomes re-seller partner

November 2012 - Patents behind the Red Shift SuperCharger as well as Phonito™ processing issued (USPTO Nos 8,315,856 & 8,326,610)

May 2012 - Inbenta joins the team as a strategic partner

March 2012 - Codebaby and Red Shift announce partnership

June 2011 - File provisional patent application covering the speech recognition plugin

Pre 2011 - Strategic partnerships developed: Humanity Online and Cognition

Company Background

Red Shift Company, based in Louisville, Colorado, was created in 2002 to develop and commercialize a revolutionary line of voice recognition products built on a unique biomimicry principle that models human speech and hearing in a unique way. Biomimicry is a relatively new discipline that seeks to adapt naturally occurring phenomena into engineered designs in order to create new or improve existing products and processes.

Red Shift has spent years building and perfecting software to accurately mimic the biology of recognizing the language message component of human speech sound waves. Red Shift's resultant proprietary process, labeled as Phonito™ processing, is a core Biomimicry technology based on a radically new theory or principle of hearing & speech that is more than just new algorithms for extracting the key components of spoken message data from speech sound waves.

Importantly, unlike other commercially available ASR technologies, the Red Shift Phonito™ processing accurately determines a spoken word while only relying on a smaller portion of the word's entire wave pattern than traditional ASR relies on.  As a result, the company believes that its Biomimicry technology has the potential to be more cost effective, require less computer capacity and results in improved latency and greater accuracy, particularly in noisier environments, over other existing Automatic Speech Recognition (ASR) technologies.

Read more about our products here

Contact

See How It Works

Site Navigator for TLCvision.com Humanity Online virtual agent personality and rendering with semantic natural language processing by Cognition Technologies .

The WunderMap® wunderground.com Simple command / control with no avatar.

Research Findings

IVCAs are good for customer service, help companies earn more, drive more sales, ...

“It’s Time To Give Virtual Agents Another Look,” Diane Clarkson, Forrester Research, 2009.

“Virtual Agents will replace live Customer Service Reps,” Mark Gaydos of VirtuOz, Bloomberg Business Week, July 2010.

“5 Reasons to Love Automated Virtual Agents,” Alex Lebrun, E-Commerce Times, June 2010.

“Key Considerations of Virtual Assistant Selection,” Johan Jacobs, Gartner Research, July 2010.

“The Benefits of Interactive Online Characters”. Byron Reeves, Stanford University, 2004.

Partner With Us

Red Shift partners with leading technology firms to offer customized speech-enabled solutions.

Red Shift recognizes that successful speech recognition and speech processing solutions involve the joining of the appropriate technologies and expertise of companies whose products and services are enhanced in value and performance by the cooperative use of each partners’ technologies.  Red Shift is interested in pursuing partners that could utilize our patented unique biomimicry products to improve accuracy and enhance performance in noise-robust environments such as mobile communications, mobile apps, call center ASR/IVR applications, “Talk versus Type” speech-to-text communications, or using our technology to improve hearing aid products.

Learn about some of our current partners:

CodeBaby, a provider of online customer experience solutions to allow speech recognition in communicating with CodeBaby's 3-D interactive digital characters. With the incorporation of Red Shift's technology, CodeBaby will be able to significantly enhance user experience by allowing two way communications with Avatars.

Cognition Technologies Inc, a natural language technology developer has created a unique mix of linguistics and mathematical algorithms which has, in effect, taught the computer the meanings (or associated concepts) of nearly all the words and frequently used phrases within the common English language.

Humanity Online, a developer of online virtual humans aims to deliver a Virtual Digital Human online so real that users respond in the same manor they would with a real human while online.  The partnership with Red Shift allows the company to deliver virtual humanity in a way that is as real as possible, so that you users talk directly to the virtual human while online.

Inbenta has implemented its software based on the Meaning-Text Theory and its way of conceiving natural language from lexicon and its semantics, and has lead their specialized linguistic team to create detailed and specific descriptions of the lexical units, in several different languages.

Thank You

Thank you for contacting us.  Expect a response within 24 hours.